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Unable To Create Or Edit Itineraries, Service Providers Etc Using The UI (Doc ID 438387.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03, 
When attempting to create or edit itineraries and service providers, the following error occurs:

ERROR
java.lang.NullPointerException

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1- On OTM Version 5.5 CU3 running on OAS, Go to Transportation Planning and Execution - Itinerary Management - Itinerary Manager - New and the error message appears

2. Similarly, Go to Contract and Rate Management - Service Provider Management - Service Provider Manager - New and the error message appears

Cause

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In this Document
  Symptoms
  Cause
  Solution

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