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iSupport: Hiding Unwanted SR Types in Create Service Request page - How does 'Web Entry' for Service Request Work? (Doc ID 443415.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 12.2.6 [Release 11.5 to 12.2]
Oracle iSupport - Version 11.5.10.2 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.
CSXSRISR - Create Service Request
iburse02.jsp - iSupport View Service Request

Goal

How does 'Web Entry' service request work in iSupport?

Solution

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In this Document
Goal
Solution
References

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