iSupport: Hiding Unwanted SR Types in Create Service Request page - How does 'Web Entry' for Service Request Work?
(Doc ID 443415.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Teleservice - Version 220.127.116.11 to 12.2.6 [Release 11.5 to 12.2]
Oracle iSupport - Version 18.104.22.168 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.
CSXSRISR - Create Service Request
iburse02.jsp - iSupport View Service Request
How does 'Web Entry' service request work in iSupport?
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