Charges Being Applied From Rate Offering Even Though Overide In Rate Record (Doc ID 443469.1)

Last updated on MAY 06, 2022

Applies to:

Symptoms

-- Problem Statement:
On 5.5, Find that an accessorial charge on a Rate Offering that has been overridden in a Rate record, is still being applied in spite of the override on the rate record.

EXPECTED BEHAVIOR
Expect that the Accessorial charge is not applied when the charge on the rate offering is overridden by the one in rate record

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Set up a rate offering with an accessorial charge ( fuel surcharge)
2. set up a rate record with an accessorial charge (fuel charge) that has 0.00 as cost
3. Plan an order that will be built with the above rate and it is seen that the Fuel surcharge is
applied

-- Business Impact:
The issue has the following business impact:
Due to this issue, cost on shipments are incorrect and financial losses are incurred

Changes

Cause

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