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Why Isn't Automatic Modifier Function In Service Contracts Form Work In The Same Way It Is Functioning In Quoting And Order Management Forms? (Doc ID 443709.1)

Last updated on DECEMBER 10, 2018

Applies to:

Oracle Service Contracts - Version and later
Information in this document applies to any platform.


Having following scenario:

Step 1: In Advanced Pricing, define a Modifier of type Promotion

The Promotional Item is Buy 1 Get 1 free

Step 2: Telesales-->eBusiness-->Quoting - Modifier is working fine and free item is getting populated on selecting the Buy item .

Step 3: Service contracts Manager-->Service Contracts Authoring--> Free item is not getting populated on selecting the buy item.

Service Contracts Authoring
Contracts Number: <contract with promotional item>

Version: 0.1

Status: Entered
Category: Subscription Agreement

Lines --> Effectivities
Line Type: Subscription
Status: Entered

Price List: <your price list>

Free item is not getting populated on selecting the buy item.


Q1: Is it possible to use an Automatic modifier for Promotional Item in Service Contracts?
Q2 :Why isn't the free item getting populated automatically in Service Contracts?
Q3: Why isn't the automatic modifier function in Service contracts Form in the same way it is
functioning in Quoting and Order Management forms?



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