Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 188.8.131.52 to 184.108.40.206 [Release 11.5]
Information in this document applies to any platform.
OKSUADET - Authoring Service Contracts
Having following scenario:
Step 1: In Advanced Pricing, define a Modifier of type Promotion
The Promotional Item is Buy 1 Get 1 free
Step 2: Telesales-->eBusiness-->Quoting - Modifier is working fine and free item is getting populated on selecting the Buy item .
Step 3: Service contracts Manager-->Service Contracts Authoring--> Free item is not getting populated on selecting the buy item.
Service Contracts Authoring
Contracts Number: <contract with promotional item>
Category: Subscription Agreement
Lines --> Effectivities
Line Type: Subscription
Price List: <your price list>
Free item is not getting populated on selecting the buy item.
Q1: Is it possible to use an Automatic modifier for Promotional Item in Service Contracts?
Q2 :Why isn't the free item getting populated automatically in Service Contracts?
Q3: Why isn't the automatic modifier function in Service contracts Form in the same way it is
functioning in Quoting and Order Management forms?
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