Depot Repair-Auto Receiving: "Error occurred in receiving processor"
(Doc ID 443817.1)
Last updated on OCTOBER 27, 2020
Applies to:Oracle Depot Repair - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
While trying to Auto-Receive an item for repair on the Return line of a Repair Order encountering the following error message :
The issue can be reproduced at will with the following steps:
1. Go to Depot Repair responsibility
2. Create Repair Order for a serialized item with quantity 1
3. Go to logistics tab, Book the Repair Order
4. Click on "Receive" button in the logistics tab
5. Prompt appears that item is eligible for auto-receipt
6. The error message "Error occurred in receiving processor" appears
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