Cannot Disable Sales Credits Requirement in 11.5.10 (Doc ID 445143.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 21-Jan-2015***

OKSAUDET- Authoring Service Contracts
OKS_CONTRACTS - Service Contracts
OKS_QA_DATA_INTEGRITY.check_covered_levels procedure - QA Checklist: Default Quality Assurance Check List
OKSBUTLS.pls - OKS_BILL_UTIL_PUB - Service Contracts Main Billing

Symptoms

Profile 'Allow Sales Credits' for OKS_CONTRACTS does not disable the sales credits check in 11.5.10.
Leaving the sales credits empty will lead to error when executing the QA-check for a contract:
Process Name: Check Covered Levels OKS OKC_REQUIRED_LINE_FIELD (COL_NAME=Quota
Sales Credit at line must be assigned to 100%) (LINE_NAME=<contractlinenumber, Service)
In 11.5.10 the Sales Credits are mandatory.  In 11.5.9 this was not the case.
Steps to reproduce:
a) Profiles:
OKS: Enable Sales Credits: <empty>
OKS: Enable Sales Credits Derive : <empty>
OKS: Revenue Type Distribution for Sales Credit: 100 %
OKS: Revenue Type for Sales Credits Quota Sales:  Credit

b) Sales Credit is not flagged for both transaction sources OKS_CONTRACTS (transaction = OKS-Invoice) and CONTRACTS (transaction = Invoice).
i.e.
Receivables Manager> Setup>Transaction> Sources
Name: OKS_CONTRACTS

Standard: Invoice-OKS
Autoinvoice tab

Tab Sales Credit Validation
Sales Person ID
Sales Credit Type ID
Sales Credit Percent

Allow Sales Credit is not checked.

Step 1: Create Service Contracts with QA: Default Quality Assurance Check List

Step 2: Check the default Sales Credits is not defined in for the service contract
In form Authoring Service Contracts (OKSAUDET), go to Menu --> Action --> Sales Credits
Service Name: <empty>
Sales Person: <empty>

Step 3: Run QA Check
Action --> Check QA
QA Checklist: Default Quality Assurance Check List

Results:
Process Name: Check Covered Levels OKS
OKC_REQUIRED_LINE_FIELD (COL_NAME=Quota Sales Credit at line must be assigned to 100%)
(LINE_NAME=1, Service)

Cause

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