Incorrect iSupplier Portal User Registration Url For External Users After Single Sign On (SSO) (Doc ID 445315.1)

Last updated on MARCH 11, 2024

Applies to:

Symptoms

New external users created via iSupplier user registration are getting a notification mail with an incorrect or unexpected login URL, which prompts for AD authentication, which the user cannot do.

This occurs after Single Sign On (SSO) has been enabled.  As part of that implementation, internal users are expected to go via AD authentication and external users are expected to go via FND_USER authentication.  

All system profiles are verified as set correctly for external and internal users.

Log in URL Encountered:
href="http://<HOST.DOMAIN>:<PORT>/oa_servlets/oracle.apps.fnd.sso.AppsLogin"

Local log in URL expected (where they can enter E-business suite username and password):
href="http://<HOST.DOMAIN>:<PORT>/OA_HTML/AppsLocalLogin.jsp"

Due to this issue, external supplier users are presented with wrong login page and cannot access iSupplier Portal. 

EXPECTED BEHAVIOR

External supplier users routed to the intended URL.

Steps to Reproduce:
1. Configure SSO to AD authentication.
2. Setup appropriate profile options for external and internal users.
3. Create a supplier user via iSupplier Portal registration.
4. The external supplier user receives email with link to access iSupplier Portal.
5. When click the link - come to a page where they are prompted for login

Changes

Cause

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