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Performance Issue with Issue Allocation Saved Query and Other Recurring Process Saved Queries (Doc ID 451951.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 5.0 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Apr-2012***


Symptoms

-- Problem Statement:
On 5.0, When attempting to run a recurring process that sends an output of a query to an external system, the following error occurs:

ERROR
java.sql.SQLException: The transaction is no longer active - status: 'Marked rollback.
[Reason=weblogic.transaction.internal.TimedOutException: Transaction timed out after 299 seconds

-- Steps To Reproduce:
The issue can be reproduced at random with the following steps:
1. Set up a recurring process for Issue Allocation with Allocation Type of Planning and send the output to an External System via HTTPPOST
2. Watch the result of the recurring process
3. The recurring process errors occassionally with the error,
java.sql.SQLException: The transaction is no longer active - status: 'Marked rollback.
[Reason=weblogic.transaction.internal.TimedOutException: Transaction timed out after 299 seconds

-- Business Impact:
The issue has the following business impact:
Due to this issue, Allocation records are not being notified to the external system causing delays in financials reporting

Cause

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In this Document
Symptoms
Cause
Solution

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