Quote Approval Error: "ASO_APR_INT.GET_ALL_APPROVERS. <Lastname>, <Firstname> lacks a supervisor, so AME cannot complete the chain of authority for the transaction" (Doc ID 452009.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Quoting - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to Initiate Approval from HTML Quoting the following error occurs.

Error

Error returned in ASO_APR_INT.GET_ALL_APPROVERS
Error at the bottom of the errorstack shows the message text:
<Lastname>, <Firstname> lacks a supervisor, so AME cannot complete the chain of authority for the transaction

 

Cause

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