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Java exception received When Creating Organizations or Contacts (Doc ID 452619.1)

Last updated on MAY 16, 2019

Applies to:

Oracle Customers Online - Version 11.5.10.1 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
Applies to HZ.M

Symptoms

Error message received when creating customers and contact information  in the customers online application.

- Login as customers online superuser
- Customers > Create
- Enter customer required fields and click the "Add Details" button
- Relationships > Contacts
- Enter required people fields
- Click apply button

error:
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:891) at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:865) at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:988) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:133) at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:784) at oracle.apps.ar.hz.components.address.server.HzPuiLocationEOImpl.validateTax(HzPuiLocationEOImpl.java:326) at oracle.apps.ar.hz.components.address.server.HzPuiLocationEOImpl.validateEntity(HzPuiLocationEOImpl.java:265) at oracle.jbo.server.EntityImpl.validate(EntityImpl.java:1442) at oracle.jbo.server.ViewRowImpl.validate(ViewRowImpl.java:506) at oracle.apps.fnd.framework.server.OAViewRowImpl.validate(OAViewRowImpl.java:322) at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processDirtyRowCache(OAPageErrorHandler.java:1339) at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processDirtyRowCachePage(OAPageErrorHandler.java:1311) at oracle.apps.fnd.framework.webui.OAPageBean.processFormData(OAPageBean.java:2580)


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Changes

Applies to HZ.M

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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