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Want Bill To/Ship To LOV To Show Relationship Address On Blanket Sales Agreement (Doc ID 452833.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEBSO.FMB - Blanket Sales Agreements


Symptoms

On 11.5.10:
Find the customer relationship bill to values do not appear in the Bill To LOV at the Blanket Sales Agreement form, accounting tab.

Do see the customer relationship bill to values in the Bill To LOV at the Sales Order form.

EXPECTED BEHAVIOR
Expect to see the sames values in the bill to LOV at the sales order form and the blanket sales agreement form. Therefore, expect to see the customer relationship bill to values in both forms.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Setup customer relationship
Nav customer > Standard > query customer A  >
tab to Relationship > enter relationship B

2. Confirm via sales order form
Nav sales order > enter customer name A > tab to Bill To
Click on bill to LOV > see 6 entries (3 for customer A and 3 for customer B )

3. See issue at blanket sales agreement form,
Nav Blanket Sales Agreement > customer A
Tab to accounting tab, Click on LOV for bill to
See 3 entries for customer A
Expect to also see 3 entries for customer B.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot use the Blanket Sales Agreement form as a precursor to the Sales Order form.

The workaround is to chose the correct relationship Bill To AFTER the blanket release has been created. This causes user error if they have to remember to do this. If we are able to choose at the time of the creating the Blanket the Bill To will  be populated correctly on the order release.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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