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iStore Item Search Is Not Working (Doc ID 452843.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
java.lang.ArrayIndexOutOfBoundsException;
ibeCSrdSrchResults.jsp;
Item Search;
Product Search;


Symptoms

-- Problem Statement:
On iStore:
When attempting to search products, no Items are returned.

Error may be returned to the iStore user

"Warning The maximum number of result records has been exceeded. Please refine your search criteria by entering additional characters"



iStore Java Log file shows error "java.lang.ArrayIndexOutOfBoundsException".

Example java logs -


[ibeCSrdSrchResults.jsp]
java.lang.ArrayIndexOutOfBoundsException
at java.util.Vector.elementAt(Vector.java:434)
at oracle.apps.jtf.ui.menu.MenuItemList.getMenuItemAt(MenuItemList.java:33)
at oracle.apps.ibe.util.MenuRenderContext.getMenuLocation(MenuRenderContext.java:82)
at oracle.apps.ibe.util.RequestCtx.getCurrentMenuURL(RequestCtx.java:599)
at _oa__html._ibeCSrdSrchResults._jspService(_ibeCSrdSrchResults.java:1685)

OR

[MenuUtil.getMenuEntriesByCode] return, specified menu not found
[MenuUtil.getProfileMenuList] return, no profile menus found
[ibeCSrdSrchResults.jsp]
java.lang.ArrayIndexOutOfBoundsException


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Launch iStore
2. Use Section search
3. Search for some items

Cause

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In this Document
Symptoms
Cause
Solution

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