Tax Amount Incorrect On Service Contract Authoring Form
(Doc ID 452863.1)
Last updated on OCTOBER 25, 2016
Applies to:Oracle Service Contracts - Version 11.5.9 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
FORM:OKSAUDET.FMB - Service Contracts Authoring
When tax groups are used the tax amount in the Service Contracts Authoring form is not correct.
A tax group is used with two rates. In this case one with rate 19% with a debit sign and one with
rate 19% with a credit sign.
When the billing is done tax amounts are shown correctly on the Invoice.
So this is only a display issue on the service contracts authoring form.
Expected is that the service contract authoring form shows tax amounts of zero. This is not the
case. For service lines the tax amount is not zero.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to (R) Receivables (N) Setup>System>System Options >Tax Defaults and Rules
Tax code defaults, Customer Site Hierarchy 1
a) Go to Setup/Tax/Groups
Setup a tax group with two rates.
b) Go to Customers/Standard
Open customer address, business purpose Ship To
Make sure the tax code shows the Tax Group used.
2. Go to (R) Service Contracts Manager
Enter a service contract for the Ship To that has the Tax Group assigned.
Under Lines/Pricing Products the tax amount can be verified.
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