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Spreadsheet Launch Errors Oracle.Apps.Bne.Exception Bnefatalexception (Doc ID 453598.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch the spreadsheet template for Load Benefits Elections, Excel launches but hangs, the following error occurs:

Exception Name: oracle.apps.bne.exception.BneFatalException - A system error has occurred.
Have your system administrator view the bne.log file.  Log File Bookmark: 899842


The issue can be reproduced at will with the following steps:

1. HRMS Configuration Workbench Responsibility
2. Navigate: Configuration Workbench > Data Conversion > Benefits Enrollments > Click on task > Load Benefits Elections > Pick Business Group > Launch the Spreadsheet.

Cause

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