Spreadsheet Launch Errors Oracle.Apps.Bne.Exception Bnefatalexception (Doc ID 453598.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:

When attempting to launch the spreadsheet template for Load Benefits Elections, Excel launches but hangs, the following error occurs:

Exception Name: oracle.apps.bne.exception.BneFatalException - A system error has occurred.
Have your system administrator view the bne.log file.  Log File Bookmark: 899842


The issue can be reproduced at will with the following steps:

1. HRMS Configuration Workbench Responsibility
2. Navigate: Configuration Workbench > Data Conversion > Benefits Enrollments > Click on task > Load Benefits Elections > Pick Business Group > Launch the Spreadsheet.


Cause

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