One User Cannot Search Transaction Number, But Another User Can (Doc ID 453627.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version: 11.5.10.2
This problem can occur on any platform.
ARXTWMAI

Symptoms


When user CFLIPPEN attempting to search transaction # 110035117 and some other transactions
the following error occurs.

ERROR
FRM-40301:Query caused no records to be retrieved

Note:
Other users can query this transaction

STEPS
The issue can be reproduced at will with the following steps:
Receivables Manager(US)
/Transactions /Transactions
hit F11
Enter transaction number
hit CTRL + F11


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, user CFLIPPEN cannot query a transaction



Cause

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