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Person Profile Ext Attr Does Not Specify All Of Its Bind Values Correctly (Doc ID 453936.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Customers Online - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:
When attempting to use a personalization gets this error:

ERROR
There was an error with the sql query for Attribute CONTACT_POINT: The sql query SELECT
InternalName, DisplayName, Description From ( SELECT hcp.contact_point_id InternalName,
decode(hcp.contact_point_type,'PHONE',hcp.phone_area_code||'-'||hcp.phone_number||decode(hcp.phone_e
xtension, null, null, ' Ext: '||hcp.phone_extension),hcp.email_address) DisplayName,
decode(hcp.contact_point_type,'PHONE',hcp.phone_area_code||'-'||hcp.phone_number||decode(hcp.phone_e
xtension, null, null, ' Ext: '||hcp.phone_extension),hcp.email_address) Description FROM
HZ_CONTACT_POINTS HCP WHERE HCP.owner_table_name = 'HZ_PARTIES' AND DECODE
(HCP.contact_point_type,'EMAIL', HCP.contact_point_type, decode(hcp.phone_line_type, null, null,
hcp.phone_line_type )) = :$ATTRIBUTEGROUP$.CONTACT_POINT_METHOD_TYPE AND EXISTS ( SELECT 1 FROM
hz_person_profiles hpp WHERE hpp.party_id = owner_table_id AND hpp.person_profile_id =
:$OBJECT$.PERSON_PROFILE_ID ) ) does not specify all of its bind values correctly. Please notify a
system administrator of this problem.

EXPECTED BEHAVIOR
Expect to use the personalization without any problem.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Customer Online Responsibility
2. Go to Administration \ Extension
3. Create an extension at Person Profile level
4. Go to Customers Tab \ Person
5. Query a person record
6. Go to Profile
7. Go to the extension area and choose the extension created.
The error appears.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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