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AR Transaction Summary Tables Are Incorrect After Autoinvoice (Doc ID 454133.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Credit Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:
For debit Memos, the 'oracle.apps.ar.batch.AutoInvoice.run' event is updating the amount fields of
AR transactions Summary Tables to null.

EXPECTED BEHAVIOR
Expect to have the amounts updated to the correct value instead of to NULL

STEPS
The issue can be reproduced at will with the following steps:
1. Go to Receivables Responsibility
2. Go to Transactions \ Transactions
3. Create some invoices to have an open balance
4. Create a debit memo via autoinvoice
5. Review the summary tables in SQL

The open balance is turning on to NULL values

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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