Customer Form, Contacts Issue: Inactivating a Customer Does Not Automatically Inactivate its Contacts (Doc ID 455086.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.1 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
ARXCUDCI - Customers Standard

Symptoms

When a contact is created for a customer, a party relationship record is automatically created between the customer and the contact. However, when the contact record is inactivated, the party relationship records between this customer and its contacts are not  automatically inactivated.

 

Steps to reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Standard

Cause

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