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Error clicking On Audience Workbench tab : java.lang.NullPointerException (Doc ID 455386.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Marketing - Version to [Release 11.5]
Information in this document applies to any platform.


-- Problem Statement:
On in Production:
While opening Audience Workbench page he following error occurs:

"oracle.apps.fnd.framework.OAException: java.lang.NullPointerException"

Error Stack on the view Source
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
a) Login to the Marketing Application with Marketing Superuser responsibility
b) Navigate to Audience tab --> Audience Workbench sub tab
Gives the above error




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