Transaction Workbench Issue: Cannot Use BPA Preview Icon From Transactions Form (Doc ID 455522.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Bill Presentment Architecture - Version 11.5.10.0 and later
Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.
ARXTWMAI

Symptoms

Bill Presentment Architecture Set Up And Usage > Note 455522.1

On 11.5.10 in Production:
When attempting to click BPA preview icon in transactions form the following error occurs.

ERROR
Function not available to this responsibility. Please choose another responsibility or contact your system administrator



Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions
Find transaction in Transactions Form
Click on the BPA icon


Due to this issue, users cannot preview the Invoice for the Transaction.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms