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Quote Approval gives FRM-92100 for Customer Names with Double Quotes Sign (Doc ID 455566.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Quoting - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

In Forms Quoting when initiating the approval process for a quote where the customer name contains the double quotes sign ("), the following error occurs.

FRM-92100: Your connection to the server was interrupted.
This may be the result of a network error, or a failure on the server.
You will need to reestablish your session.


The issue can be reproduced at will with the following steps:
1. Create customer having a customer name with double quotes e.g. JSC "UTEL".
2. Create quote header.
3. Save
4. Click Actions > Approvals
5. FRM-92100 error appears.

Cause

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