Unable To Update Clauses From Contract Terms For Service Contracts
(Doc ID 456099.1)
Last updated on MARCH 13, 2024
Applies to:
Oracle Service Contracts - Version 11.5.10 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
Symptoms
After linking a Contracts Term Template to a Service Contract, it is not possible to update the Clauses.
EXPECTED BEHAVIOR
Expected is that it is possible to change the text of the clause.
Steps To Reproduce:
1. Enter a new service contract. Enter all mandatory data and save.
2. Under the admin tab click on the Contract Terms button.
3. The contract terms window opens. Select a Contract Term Template and choose Apply.
4. Open a clause and try to update it.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |