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Unable To Update Clauses From Contract Terms For Service Contracts (Doc ID 456099.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

After linking a Contracts Term Template to a Service Contract, it is not possible to update the Clauses.


EXPECTED BEHAVIOR
Expected is that it is possible to change the text of the clause.

Steps To Reproduce:

1. Enter a new service contract. Enter all mandatory data and save.

2. Under the admin tab click on the Contract Terms button.

3. The contract terms window opens. Select a Contract Term Template and choose Apply.

4. Open a clause and try to update it.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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