Supplier Details Blank In Payables Open Interface For Vouchers From OTM
(Doc ID 456120.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 5.5.02 to 5.5.04 [Release 5.5]Information in this document applies to any platform.
Symptoms
-- Problem Statement:
Supplier details are blank in Payables open interface for vouchers transmitted from OTM.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
Create freight carriers in EBS
- Create freight carriers as suppliers in EBS with site
- Run "Shipping-Transportation Carriers Synchronization"
- Carriers are created as service providers in OTM
- Service provider alias qual ID "GLOG" with value is system generated
- Enter Alias value of EBS Vendor number for Service provider alias qual ID "VENDOR_NUM"
- Create manual invoice and approve
- Select action "send voucher interface"
- BPEL Process completed normal
- Check payables open interface - All details except Supplier info are available
Supplier details are blank in Payables open interface for vouchers transmitted from OTM.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
Create freight carriers in EBS
- Create freight carriers as suppliers in EBS with site
- Run "Shipping-Transportation Carriers Synchronization"
- Carriers are created as service providers in OTM
- Service provider alias qual ID "GLOG" with value is system generated
- Enter Alias value of EBS Vendor number for Service provider alias qual ID "VENDOR_NUM"
- Create manual invoice and approve
- Select action "send voucher interface"
- BPEL Process completed normal
- Check payables open interface - All details except Supplier info are available
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |