Profile Option OKS: Full Credit For Product Return Does Not Work (Doc ID 456164.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.
FORM:OKSDEFLT.FMB - Contract Default

Symptoms

The profile option OKS: Full Credit for Product Return does not seem to have any affect on the amount of credit that is being generated.

Cause

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