Claim Details: Customer Reason Is Missing (Doc ID 457164.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trade Management - Version 11.5.10 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

The Customer Reason field is null and can't be updated in Claim Details.

Steps to Reproduce

Open claims tab
Select DED
Customer reason field is missing, the field title exists but the field is missing

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In this Document

Symptoms

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