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Need Shipment Priority To Be Based On Shipping Method (Doc ID 457386.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Order Management - Version 11.5.9 to 11.5.10.3 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Goal

Q: How does one setup the defaulting rules to allow the Shipment Priority to change based on the
changes to the Shipping Method?

Customer has a need for the shipment priority to be based off of the Shipping Method chosen. For
instance, if during order entry, the chosen value the Shipping Method is "XXXX First Overnight",
It is desired the Shipment Priority will automatically populate as "YYYY Early AM".

This value is currently defaulting the Shipment Priority as "ZZZZ-Normal" - this default is defined in the
Order Management > Setup > Transaction Types > Define window. It is not desired for the customer
service person to have to choose a correct shipment priority - as well as the orders being
imported from iStore do not have the correct Shipment Priority reflected on the order and it then
has to be manually updated after import to Order Management.


Solution

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In this Document
Goal
Solution

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