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R12: AP: The Extract Identity Template has No File Attached (Doc ID 457411.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Payments - Version 12.0.2 and later
Information in this document applies to any platform.


When pulling up the Extract Identity Template in the XML Publisher Templates form (under the Oracle Payment Setups menu) the template is there, but there is no file attached.  Using the template in a payment batch causes the following error on the formatting log file:

Error: an error occurred during formatting. Please verify the template is valid.
oracle.apps.iby.exception.PSException: Internal Error to Payment Server: No corresponding LOB data found


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