Manually Entered Approver Is Moved To The End Of The List When Resubmitting A Modified Requisition (Doc ID 457637.1)

Last updated on AUGUST 04, 2015

Applies to:

Oracle iProcurement - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
adhoc manually inserted approver approval list AME

Symptoms

Problem Statement:

On 11.5.10 and R12:
Find that when a non-catalog request with a status of 'In Process' is changed, the approver that was manually inserted between a set of default approvers is now repositioned to the end of the approver list instead of between the default approvers.

EXPECTED BEHAVIOR

Expect that the approval list remains in the sequence

Steps To Reproduce:

The issue can be reproduced at will with the following steps:
1. Create a non-catalog request and proceed to checkout.
2. From the Approver page, add an approver after the first approver on the list.
3. Submit for approval.
4. Select the requisition again and update the quantity field.

Business Impact:
The issue has the following business impact: Due to this issue, the manually inserted approver may not have the approval authority of the last default approver and as a result, the approval process may fail or the requisition becomes stuck in the 'In Process' status.

Cause

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