How Does One Manage and Handle Various Errors That Occur on the Log File When Running the Maintain Participant Eligibility Process? (Doc ID 459085.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

The following errors are seen on the log files after running the Maintain Participant Eligibility process, what do they mean and how does one work them?

The PERSON_ID value does not exist as of the effective date.
ORA-20001: BEN_91723_NO_ENRT_RT_ABR_FOUND: N, PROC, ben_element_entry.end_enrollment_element, N, ACTY_BASE_RT_ID, 44, N, EFFECTIVE_DATE, 01-JUL-07
Cause: An unexpected Oracle error has occurred.
Action: Please refer to your system administrator.
Entry for Some Benefit Compensation Object has already ended prior to the Rate End Date of DD-MMM-YY.


Error log shows:

MESSAGE: BEN_93455_ELE_ALREADY_ENDED
NAME: Last Name, First Name
MESSAGE: Entry for Some Benefit Compensation Object has already ended prior to the Rate End Date of DD-MMM-YY.

MESSAGE: FFU10_GENERAL_ORACLE_ERROR
NAME: Last Name, First Name
MESSAGE: ORA-20001: BEN_91723_NO)ENRT_RT_A_BR_FOUND: N, PROC,
ben_element_entry.end_enrollment_element, N, ACTY_BASE_RT_ID, 44,
N, EFFECTIVE_DATE, DD-MMM-YYause: An unexpected Oracle error has occurred.
Action: Please refer to your system administrator.

MESSAGE: HR_7423_DT_INVALID_ID
NAME: Last Name, First Name
MESSAGE: Invalid ID
The PERSON_ID value does not exist as of the effective date.

Total number of participants with BEN_93455_ELE_ALREADY_ENDED 1
Total number of participants with FFU10_GENERAL_ORACLE_ERROR 2
Total number of participants with HR_7423_DT_INVALID_ID 1

 

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms