OTM UNABLE TO AUTO APPROVE INVOICES (Doc ID 459703.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.0 to 5.5
This problem can occur on any platform.

Symptoms

Unable to match one invoice to 2 shipments for the same service provider. There is one invoice of Rs 1000 for 2 shipments that were made by a single service provider and the reference number for both the shipments are provided in the invoice. However while automatching the invoice, it does not match any of the shipments. However BM ids is removed from the invoice , ensuring that only one BM remain and try to match the invoice, it matches that shipment Also with manual matching , both shipments can be matched.

Cause

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