No Access To Interaction History Console from CRM Administration
(Doc ID 459954.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Customer Interaction History - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
1. Login as a user that has the 'CRM Administrator' responsibility
2. Access 'Interaction History Administration' by clicking on the dedicated link and see the following error:
“You have no access to Interaction History JSP Administrator responsibility."
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document