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"AHL: Exchange Order Return IB Transaction SubType" Profile Option Value Is Ignored (Doc ID 459998.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:

The values of the profile option "AHL: Exchange Order Return IB Transaction SubType" is ignored when processing the OSP Exchange Order Return Shipment lines.
This issue occurs only when the Exchange Item is not entered on the OSP Exchange Order.


-- Expected Behaviour:
Expect to see the IB Instance status change based on the definition of the Transaction Subtype defined in the profile option "AHL: Exchange Order Return IB Transaction SubType".

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Setup following Profile value at site or Application level:
    AHL: Exchange Order Return IB Transaction SubType

2. Go to CMRO in order to Crete a Exchange OSP order without specifying any Exchange Instance and create the Shipment Lines.

3. Go Order Management in order to do Book the order line

4. Go to CMRO and query Item Instance and verify the instance status

Cause

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