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'Unexpected Error' Returned By ZX_API_PUB.Calculate_Tax When Saving Order (Doc ID 460328.1)

Last updated on AUGUST 30, 2022

Applies to:

Oracle Order Management - Version 12.0 to 12.0 [Release 12.0]
Information in this document applies to any platform.
This problem can occur on any platform.
ZX_API_PUB.calculate_tax

Symptoms

-- Problem Statement:
On R12 using E-Bus Taxation, when attempting to enter Order Line, the following error occurs:

Error: An unexpected error has occurred.
Please contact your System Administrator

The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Orders
3. Enter header information
4. Go to Lines Items tab
5. Enter ordered item and see error

Cause

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In this Document
Symptoms
Cause
Solution
References


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