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User setup to approve users do not find any users in list. (Doc ID 460735.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Common Applications - Version 11.5.10.0 to 11.5.10.0 [Release 11.5.10]
Oracle iStore - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On 11.5.10, creating a User to approve all users who register does not work. The JTF_APPROVER role does not give him correct access to the user notifications screen; the user will be able to see the screen but none of the actual pending users.

Setup requires a user without the full system administration privilleges, but someone who can
STRICTLY approve users.

EXPECTED BEHAVIOR
Expect the user to see the existing pending approvals for new regitered users.

STEPS
The issue can be reproduced at will with the following steps:
1. create a Approval user and assign CRM User Management resp.
2. Assign Role JTF_APPROVER
3. Navigate ot the pending approvals page to check new users, waiting for approval

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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