Strategy Work Item Not In "Open" Status After Post Wait (Doc ID 461212.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Advanced Collections - Version 11.5.10.0 and later
Information in this document applies to any platform.
FORM:IEXRCALL.FMB - IEX Startup Form


Symptoms

Work items are not automatically opening after the specified post wait time has expired for the previous work item.  They remain in a 'To Be Created' status despite the workflow (IEX: Collection Strategy Work Flow) running in the background.

Cause

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