Strategy and Work Items are Automatically Closing with Status = Timeout (Doc ID 461215.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.0 to 12.0.6 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.
FORM:IEXRCALL.FMB - IEX Startup Form

Symptoms

Strategies are automatically being closed by the Strategy Workflow (IEXSTRY). The work items all have a status = Timeout.

Cause

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