R12: Configuration Workbench - No Business Areas Are Found And Tasks Are Not Visible (Doc ID 461555.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 12.0.0 to 12.2.3 [Release 12.0 to 12.2]
Information in this document applies to any platform.
checked for relevance 17-Jul-2014


Symptoms

When trying to use the Configuration Workbench in order to perform the setup steps required, a blank screen is displayed and no tasks are displayed.

This can be reproduced with the following steps:

(R) Incentive Compensation Adminstrator
(N) Configuration Workbench
Application Parameters > Setup General Parameters
No list of setup task appears

Cause

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