R12: Opening Customer Profile Form FRM-41014: ERROR "CANNOT SET ATTRIBUTE OF NULL CANVAS ITEM" (Doc ID 461813.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Order Management - Version 12.0 and later
Oracle Receivables - Version 12.0.0 to 12.0.0 [Release 12.0]
Information in this document applies to any platform.


FORM:ARXMACPC.FMB - Define Customer Profile Classes


Symptoms

On 12.0:
After upgrade to R12, when attempting to open Customer Profile form in Order Management,
the following error occurs:

ERROR
FRM-41014: ERROR "CANNOT SET ATTRIBUTE OF NULL CANVAS ITEM"

When opening the customer form in Accounts Receivables (AR), there is no error.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: BPC-OM Administrator
2. Navigation path: Setups->Customers->Customer Profiles



Cause

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