Unable To Select A Newly Created Category In Knowlege Management
(Doc ID 461837.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Knowledge Management - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]Information in this document applies to any platform.
Symptoms
On 11.5.10 in Production:
After creating a new category in Knowlege Mangement ,unable to select the same in Support tab > Ask Me tab...Knowledge Base page .
EXPECTED BEHAVIOR
Expect to select and be able to use the new category after setting up.
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility:Customer Support
2. Path:Knowledge Management - Set up
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |