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Arrival Date Is Not Considering Shipping Calendar Assigned to the Customer (Doc ID 461879.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Order Management - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


When trying to schedule arrival date based on customer calendar, this is not being considered and arrival is scheduled on customer non-work days.

Expected Behavior
Expect scheduling to take into account customer calendar and not schedule arrival for non work day.

1. Created a calendar CUSTOMER and assigned it to a customer for shipping usage.
2. Assigned only Mondays as days on.
3. Created a sales order for that customer and scheduled one of the lines. The result for both schedule and arrival was September 11th which is a day off according to the calendar.


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