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Customer Category Various Issues - Invalid Value, Blank LOV (Doc ID 462052.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Sales Online - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Symptoms of the problem:

When flexible data security is enabled, and grants for customer category
update have been created for a particular user, if any other user tries to
view the organization summary/details page,
1. The customer category for Organizations that have a customer category
defined in prior shows up as "Invalid Value".

2. The drop down LOV for the customer category contains a blank value.
Hence, the user without update customer category update privileges is
able to update the category.

3. When selecting Report parameter 'customer category' LOV shows
as an empty box.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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