Last updated on SEPTEMBER 15, 2016
Applies to:
Oracle Credit Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
After submitting the Case Folder, the STATUS holds on SUBMITTED, and does not change for CLOSED. It also does not allow us to update the Case Folder. We verified that the workflow approval process ends with error.
Error Message that we found on 'Workflow Administrator' is:
ORA-20001: Oracle Approvals Management has found parallelization configuration. The context that
ame_api was selected does not
support parallelization. Error Stack:
Wf_engine_Util.Function_Call(ar_cmgt_wf_engine.approval_process, ARCMGTAP,
10152,149784, RUN)
Cause
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