Position Diagrammer Displays Only Part of the Position Hierarchy

(Doc ID 462452.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Human Resources - Version 11.5.10.0 to 12.1 HRMS RUP5 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
PERWSDPH 11.5.45
***Checked for relevance on 27-Jan-2014***


Symptoms

-- Problem Statement:
On 11.5.10 in Production:
UK HRMS Responsibility

Find that Position Hierarchy Diagrammer is not showing the complete hierarchy. It only shows as
top node : XXXX
and one position below that : YYYY

Note that this is not even the top node of the hierarchy.

EXPECTED BEHAVIOR
Expect the position hierarchy diagrammer to show the complete hierarchy

-- what is still working
the Position Hierarchy screen is showing the correct hierarchy
top position is : AAAA

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. UK HRMS Responsibility
2. work structures > position > Diagrammer

Cause

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