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Profiles Class Values Are Not The Same To Customers Profile Class When Attached (Doc ID 462473.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.9 in Production:
When attempting to add the customer profile, the following error occurs.

ERROR
The profile amounts are not sync with the customer profile definition

EXPECTED BEHAVIOR
Expect to have the same values on the new customer and the profile definition

STEPS
The issue can be reproduced at will with the following steps:
1. Go to Receivables responsibility
2. Run customer Interface
2. Go to customers standard
3. Review a customer
4. Go to Profile Amounts Tab

The amounts that appears there are not the same on the profile definition

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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