Profiles Class Values Are Not The Same To Customers Profile Class When Attached
(Doc ID 462473.1)
Last updated on JULY 13, 2020
Applies to:Oracle Receivables - Version 11.5.9 to 188.8.131.52 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
On 11.5.9 in Production:
When attempting to add the customer profile, the following error occurs.
The profile amounts are not sync with the customer profile definition
Expect to have the same values on the new customer and the profile definition
The issue can be reproduced at will with the following steps:
1. Go to Receivables responsibility
2. Run customer Interface
2. Go to customers standard
3. Review a customer
4. Go to Profile Amounts Tab
The amounts that appears there are not the same on the profile definition
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