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The Service Contracts Main Billing Program Completes in a Warning Status (Doc ID 462949.1)

Last updated on FEBRUARY 20, 2020

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.
EXECUTABLE:OKS_BILLING_MAIN - Service Contracts Main Billing

Symptoms

The Service Contracts Main Billing program completes in a Warning. No rows are written to the AR interface tables.

The log of OKS_BILLING_MAIN module: Service Contracts Main Billing shows something like this:

OKS_ARFEEDER_PUB.Get_REC_FEEDER => After Calling Set_comments
OKS_ARFEEDER_PUB.Set_Attributes => FAILED IN G_RAIL Field ASSIGNMENT FOR XXXXXXXXX Error ORA-06502: PL/SQL: numeric or value error: character string buffer too small
OKS_ARFEEDER_PUB.Get_REC_FEEDER => After Calling Set_attributes
OKS_ARFEEDER_PUB.Get_REC_FEEDER => After Calling Set_gl_date
OKS_ARFEEDER_PUB.Get_REC_FEEDER => Insert Failed IN ARFEEDER MAIN_CUR_EXCEPTION RAISED User-Defined Exception
OKS_BILLING_PUB.Calculate_bill => Failed in AR FEEDER : XXXXXXXXX
OKS_BILLING_PUB.Calculate_bill => MAIN LINE EXCEPTION RAISE User-Defined Exception
OKS_BILLING_PUB.Calculate_bill processing Ends
OKS_BILLING_PUB.Billing_Main => After Calling OKS_BILLING_PUB.CALCULATE_BILL for sequential run
Billing_Main IS successfully completed with warnings
OKS_BILLING_PUB.Billing_Main Ends

Steps
1. Using a Service Contracts Manager responsibility.
2. Create a contract that has a modifier that is more than 30 characters long, or has a PO Number that is more than 50 characters long.
3. Approve and Sign the contract so it is Active.
4. Run the Service Contracts Main Billing program and check the log file

Cause

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In this Document
Symptoms
Cause
Solution
References

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