Cannot Create Invoice From Service Contracts Because AutoAccounting Cannot Derive Segment From Salesperson (Doc ID 463113.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
EXECUTABLE:RAXTRX - Autoinvoice Import Program
EXECUTABLE:OKS_BILLING_MAIN - Service Contracts Main Billing
***Checked for relevance on 16-Jul-2014***

Symptoms

When attempting to import invoices into AR from service Contracts, the following errors occurs on the AutoInvoice Execution Report:

Error:
1) Please complete the offset account assignments (0001.002024..0000.000000000.000000000)
2) Please complete your tax accounting flexfield (0001.002600..0000.000000000.000000000)

Steps To Reproduce:
1. Steps taken in Service Contracts Module:
Create service contract
Assign Salesperson as Vendor Contact on the header
Assign Salescredit at the header level
Create contract line and subline
Create billing schedule
Assign salescredits at the line level
Approve contract
Run 'Service Contracts Main Billing' program for this particular contract.

2. Run 'AutoInvoice Import' program for this particular contract. Records get rejected and are not imported into AR.

Cause

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