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How To Display Account, Bill-To, Or Delinquency Level When Creating Dunning Plans (Doc ID 463218.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Advanced Collections - Version 12.0.2 and later
Information in this document applies to any platform.
Dunning Plans page, /oracle/apps/iex/dunnings/webui/DunningsSearchPG 120.13


When creating Dunning Plans, it appears that the dunning level defaults to Customer level. How can this be changed to Account or Bill-To or Delinquency level?

1. Go to Collections Administrator
2. Setup Checklist
3. Collections Method Setup
4. Create Dunning Plans.
5. Click on the LOV for Dunning level.
6. System displays only "Customer".


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