How to do Bulk Update of Service Request Tasks - API & Mass Update (Doc ID 463835.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
CSXSRISR - Create Service Request



Goal

How can tasks linked to a service request be mass updated?



Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms