Not Receiving Workflow Email Notifications Possible Connection Refused Error
(Doc ID 464016.1)
Last updated on OCTOBER 20, 2023
Applies to:
Oracle Workflow - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]Information in this document applies to any platform.
Symptoms
On 11.5.9 in Production:
Users are not receiving workflow email notifications.
Possible error in log file:
Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to
invoke method HTTPClient.HTTPConnection.Get caused by: java.net.ConnectException: Connection refused.
invoke method HTTPClient.HTTPConnection.Get caused by: java.net.ConnectException: Connection refused.
Expected Behavior
Expect users to receive workflow email notifications.
The issue can be reproduced:
Generate a workflow to produce a email notification.
Business Impact:
Users cannot receive any workflow email notifications.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
Workflow Information Center, Diagnostics, & Community |
References |