Generic Datafix For Closing Open PO Shipments Which Are Eligible To Be Closed (Doc ID 465068.1)

Last updated on DECEMBER 10, 2024

Applies to:

Symptoms

The purchase order header or purchase order line is not closed when the associated shipments are fully received and billed.

Steps To Reproduce:

    Navigate to purchase order form (Purchase orders > Purchase order summary)
    Query for specific purchase order. Find that the closure status is 'Open'
    Navigate to Lines and Shipments
    Find that the shipments for all the lines are fully received and billed

or

    Navigate to purchase order form (Purchase orders > Purchase order summary)
    Query for specific purchase order.
    Navigate to Lines. Find that the closure status for the line is 'Open'
    Navigate to shipments. Find that the shipments associated to the line are fully received and billed.

The expected behavior is that the shipments get automatically closed when they are fully processed, closing the lines and document if applicable.

Cause

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